Claims Handler

Job details:

The position is responsible to undertake a range of administrative functions to ensure the smooth running of the Life Insurance Department

Main Responsibilities:

  • Process insurance transactions whilst providing excellent customer service with all stakeholders
  • Assist in preparation of reports, statements, maturities, valuations and claims
  • Review all documentation, identify missing documents and data input
  • Process disability claims, cash surrenders, maturities and valuation statements
  • Assist in the preparation of death claims,
  • Assist and process endorsement requests and issue / prepare the respective revised schedule
  • Handling clients’ and brokers’ queries
  • Updating and maintaining databases
  • Other reasonable duties and responsibilities within the overall function, which may be assigned from time to time

Other Responsibilities (Risk-Related):

– Maintain a comprehensive overview of the processes within your section and report any key business risks across all levels to the Chief Executive Officer promptly

– Assist your superior or senior management to develop, communicate and instil a risk management culture

– Encourage/motivate your colleagues in Risk Management principles and practices.

Knowledge / Skills / Qualifications:

– One or more years of experience in a similar role will be preferred however training on the job will be provided;

– Fluency of written and spoken Maltese and English language.

To apply:

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