Job details:

 LifeStar Insurance are currently seeking an Operations Officer within the Premium Management team. The position is responsible to undertake a range of tasks within the premium management department related to premium collection and reconciliation to ensure continuation of life insurance cover.

Main Responsibilities:

• Process of bank accounts
• Process and checking of Endorsements
• Upload and reconciliation of payments
• Assist in the monitoring of arrears
• Process of payment refunds
• Issuing of bill notices and reminders
• Handling clients’ and brokers’ queries
• Liaise between respective departments to make sure that processes are done in a timely manner
• Ensure all customer information is correct
• Inform clients of overdue payments and amount currently owed
• Updating and maintaining databases

Knowledge / Skills / Qualifications:

• Experience in a similar role is preferable however on-the-job training will be provided
• Attention to detail and excellent communication skills
• A positive attitude and a strong customer orientation
• A team worker also capable of working with minimum supervision
• Fluency of written and spoken English language